Convenient
Services
Live Chat Online Service
Hey there! Need help with anything? Our Chatbot is here around the clock to assist you with any questions or issues you might have. And if you can't find what you need, don't sweat it! Our friendly support team is available every day from 6 am to 5 pm PT, excluding holidays. We've got you covered!
Submit a Case
24/7 & Reply Within 24 Hours
Got a question about your purchase? No worries, we're here to help! Simply submit a case for any inquiries you have. Depending on the situation, you might need to send the product back for testing, which usually takes around 2 weeks. We'll take care of everything for you!
Call us
Speak with a Renogy specialist 6AM - 5PM (PT), working days.
We’re excited to announce extended phone support for one of the most anticipated events of the year: Thanksgiving, Black Friday, and Cyber Monday!
For your convenience, our support team will be available on the following dates and times:
• November 23-24, 2024 (8:00 AM–5:00 PM PST): Pre-sales and post-sales support
• November 30–December 1, 2024 (8:00 AM–5:00 PM PST): Pre-sales support
Feel free to reach out to us during these hours for any assistance you need. We’re here to help!
DIY Support Hub
Renogy
International
Timely and High-Quality Service
