How to Troubleshoot a Smart Lithium Battery If It is not Charging?

How to Troubleshoot a Smart Lithium Battery If It Is not Charging?

By Renogy User Experience Team Feb 8th 2024

Why isn't my Smart lithium battery charging? If you're into tech, dealing with a Smart lithium battery that won't charge can be a real pain, how to do the battery troubleshooting? Even with a fancy battery bank, you might run into this issue. If you're stuck with a lithium battery that just won't juice up, there are some easy tricks to try. Let's figure out why your power's acting up and what you can do about it.

This troubleshooting guide applies to the following products:

Why Is My Smart Battery not Charging?

Unfortunately, when your Smart lithium battery refuses to charge, there could be a variety of reasons behind the problem. The issues might stem from a damaged battery or external factors unrelated to the lithium battery itself. It may require some trial and error as well as battery troubleshooting to uncover the underlying cause.

What Are the Factors Affecting Smart Battery Charging?

1. The battery is over-discharged, and the Battery Management System (BMS) is in undervoltage protection, preventing the battery from charging.

2. The BMS is in protection states such as low-temperature protection and over-current protection, causing the battery to be unable to charge.

3. Mismatch between the parameters of the charging device and the charging parameters of the battery, leading to the inability to charge the battery.

4. Malfunction of the charging equipment, resulting in the inability to charge the battery.

5. Improper usage: The battery is left in an over-discharged state for an extended period without activating charging, resulting in battery damage.

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Troubleshooting RV Battery Problems: A Step by Step Guide

1. Exclude the possibility of BMS undervoltage protection. Measure the open-circuit voltage of the battery. If it is lower than the following values, the battery is in undervoltage protection, and it refuses to charge:

- RBT100LFP12S-LFP /RBT100LFP12SH (10V)

- RBT50LFP48S (42V)

------Possible Results------

Positive: Confirm that the battery is in undervoltage protection. Please follow the steps below to resolve the issue:

   - Ensure the ambient temperature is above 41°F.

   - All battery terminal connections have been removed.

   - Use a charger with lithium battery activation to charge the battery to above 12.4V.

Negative: Confirm that the battery is not in undervoltage protection. Please proceed to the remaining steps.

2. Exclude other BMS protection possibilities. Use the DC Home APP to check the battery information and confirm whether the battery has triggered any corresponding protections (low-temperature protection, over-current protection, etc.), preventing it from charging.

------Possible Results------

Positive: The battery is in a certain BMS protection state. Take appropriate measures.

Negative: Confirm that the battery is not in any BMS protection state. Please proceed to the remaining steps.

3. Exclude the possibility of charger and charging parameter mismatch. Check the parameter settings of the charger, referring to the provided image.

------Possible Results------

Positive: Charging parameters are incorrect, or the charger is mismatched. Take appropriate measures.

Negative: Charger parameters match. Please proceed to the remaining steps.

 charing5.jpg

4. Exclude charger malfunction. Please try to replace the battery or charger for cross-validation.

------Possible Results------

Positive: Charger malfunction. Take appropriate measures.

Negative: Charger is normal. Please proceed to the remaining steps.

If the influencing factors mentioned in steps 1, 2, 3, and 4 are all ruled out, it can be determined as a product fault. Next, based on the results of step 5, determine whether the battery failure is due to improper usage or a quality issue with the battery itself.

5. Clarifying the impact of human factors.During the use and storage of batteries, it is essential to avoid prolonged deep discharge, as this can cause damage to the battery, defined as misuse-induced damage, if timely charging is not performed.

Note: When storing the battery, it should be charged to 30%-50%, and the battery should be charged every 3-6 months to prevent over-discharge. For specific details, please refer to the following link: Battery Storage and Maintenance Tips How to Store Lithium Batteries & Care of lithium batteries - Renogy United States

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